Terms of Service
This is a Website, email and app based service. You will need to register to become a member of this Website if you wish to access our service. Continued membership is subject to the Company’s subscription charges set out in your subscription plan. We will send you emails to communicate with you about your requests. We also send you emails from time to time to communicate about promotional offers or new features. You can unsubscribe from these marketing emails at anytime. Each account is for the use of a single person and any accounts are not transferable to another user. Any requests that you submit on the Website are intended for your benefit only. You can not share requests with another person unless you subscribe to the Enterprise Plan.
There is no free version of this service unless you are invited by a user who received a refer-a-friend campaign message. In order to use this service as a member, you pay a specific, monthly recurring fee for the plan that you sign up for. Once you have paid for a month, no refund will be granted.
Initially, you can only sign up for recurring subscriptions plans. This means you automatically purchase a certain number of tickets per month when you pay for the service. Your subscription period starts on the day you purchase a plan and lasts from 28 days to 31 days (28 or 29 days in February; 30 days in April, June, September and November; and 31 days in January, March, May, July, August, October and December). Tickets do not roll over from month to month. If you do not use tickets within a month, you lose them at the end of the term. However, if you run out of tickets, you can purchase extra tickets which you can use for 30 days after you have purchased.
■ Scope of requests
Requests can be almost any type that does not require a physical presence and can be executed using a computer or a phone. Please check for details of what we can or cannot do on our service page. Each request should be submitted on its own as a single request. If you have several requests that need to be done, send each separately. If you have one big request, break it down into smaller pieces and send each separately. If your request is clearly out of the scope of our service, we will let you know in the first response and give you back one credit. However, we may spend some time trying to execute your request before we realize that it is not something we can finish or an amount of work beyond our service level. If that happens, you will be given a response with as much work as the assistant has been able to do, and some of your tickets are used. We reserve the right to decide, at our sole discretion, if a request is outside the scope of our abilities. If you include your credit card number in your request. we do NOT take any responsibility for the security.
Although we try our best to give you the most accurate information as quickly as possible, we offer no warranty of any kind. Under no circumstances will the Company be liable in any way for any information it provides on the Website or through our service, including, but not limited to, any errors or omissions in any responses and information our assistants give you, or any loss or damage of any kind incurred in connection with use of such information made available via the service.
You may cancel your membership at any time for no penalty fee from your account page.
The Company may modify, replace, refuse access to, suspend or discontinue the Website, partially or entirely, or change and modify prices for all or part of the Services in our sole discretion. All of these changes shall be effective upon their posting on our site.
If you have any questions about this, please email us at firstname.lastname@example.org